Frequently Asked Questions

To help make your shopping experience quick and easy here are some answers to questions you might have.

Q. How long will it take for my order to arrive?

Allow up to 5-15 working days for non Tracked standard free shipping from date of despatch worldwide.

For tracked deliveries allow:

  • UK, Europe, USA 4-10 working days
  • Canada, Asia  5-15 working days

Q. What if my order doesn't arrive after 15 working days?

If your order has not turned up in the specified amount after 15 working days, please email us at helpdesk@dartswarehouse.com and we will investigate for you.

 Q.  How do I track my order?

Visit our tracking page for detailed information on how to track your order.

Q.  Do you ship to APO addresses?

Yes, we do ship to APO miltary addresses, but please remember shipping could take longer than the standard 5-15 working days to arrive.

Q. What method of payment can I purchase my order with?

 We accept all major credit cards and direct credit  payments.

Q.  Can you ship to a PO Box address?

Yes, if you have ordered small items we can deliver to a PO Box address.  if you have ordered large items, you will need to supply a street delivery address.

Q.  Can I get my order shipped to a different address?

Yes, you can have your order shipped to a different address.  Please enter address to ship to in the recipient area when you are checking out.

Q.What happens if my darts are faulty?

In the unlikely event the darts you have recevied are faulty we will replace for you, please contact us helpdesk@dartswarehouse.com to arrange a return.

Q. How many darts do I get in a set?

When you purchase a set of darts you will get 3 darts, 3 shafts and 3 flights.

Set of flights and shafts also come in a set of 3.

Q. How do I view Dartswarehouse in another currency?

Click on the drop down menu at the top of the page next to currency and choose which currency you want to view our website in. 

Q. How do I hang my dartboard inside my dartboard cabinet?

Click here for  instructions on how to hang your dartboard inside your Aluminium cabinet and Wooden dartboard cabinet.

 

Something else we haven't answered for you?  Email us at helpdesk@dartswarehouse.com


 

 

 

 

 

 

Contact Us

*shipping info world

Secure Payment

  • We accept
  • Secure payment by
All New Zealand orders are GST inclusive.